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2 alternatives to Request Tracker

Request Tracker is a Ticketing product. The community recommends 2 alternatives: 0 open source, 1 self-hostable and 0 free to use. They are ranked by community votes, ratings and favorites, with the key differences from Request Tracker highlighted.

Last updated:

Request Tracker logo

About Request Tracker

An enterprise-grade issue tracking system.

Open source · GPL-2.0
Self-hostable
View detailsVisit website

Quick picks

J

Best self-hosted pick

JIRA

Run it on your own server

Z

Most platforms

Zendesk

Available on Web, iOS, and Android

All alternatives

  1. 0
    1.

    JIRA

    Ticketing

    Professional and extensible issue tracker.

    Self-hostable

    Compared with Request Tracker

    • − Closed source (Request Tracker is open source)
    DetailsWebsite
  2. 0
    2.

    Zendesk

    Ticketing

    Customer service platform with ticketing, live chat, help center and AI agents.

    Subscription
    Web
    iOS
    Android

    Compared with Request Tracker

    • − Closed source (Request Tracker is open source)
    • − Not self-hostable (Request Tracker is)
    • − Paid (Request Tracker is free)
    DetailsWebsite

Request Tracker vs. alternatives

ServiceOpen sourceSelf-hostedLicensePricingPlatformsRatingVotes
Request Tracker
Current
YesYesGPL-2.0————
JIRANoYesproprietary———0
ZendeskNoNoproprietarySubscriptionWeb / iOS / Android—0

FAQ

What is the best alternative to Request Tracker?

Community-recommended alternatives to Request Tracker include JIRA and Zendesk. Compare open source, self-hosting, pricing and platforms to choose.

Can I self-host an alternative to Request Tracker?

Yes. JIRA can run on your own server, so you keep control of your data.

Other Ticketing services

Services in the same category that haven't been suggested as Request Tracker alternatives yet. If one fits, add it as an alternative.

  • D
    Deskpro

    On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.

    Self-hostable
  • FH
    Full Help

    Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month.

    Self-hostable
  • JH
    Jitbit Helpdesk

    Help desk software - simple but powerful.

    Self-hostable
  • S
    SupportPal

    Powerful help desk software - easy, fast and intuitive.

    Self-hostable
  • T
    Telebugs

    Lightweight error tracker without a subscription (alternative to Sentry).

    Self-hostable
  • Bugsink logo
    Bugsink

    Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.

    Self-hostable

Know another Request Tracker alternative?

Once added, the community can vote and the best suggestions rise to the top.