Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month.

⊘ Proprietary

PHP

Bugsink

Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.

⊘ Proprietary

Python

Deskpro

On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.

⊘ Proprietary

Unknown

FreeScout

Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).

AGPL-3.0

PHP

ITFlow

Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).

GPL-3.0

PHP

JIRA

Professional and extensible issue tracker.

⊘ Proprietary

Java