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2 alternatives to Zammad

Zammad is a Ticketing product. The community recommends 2 alternatives: 0 open source, 0 self-hostable and 0 free to use. They are ranked by community votes, ratings and favorites, with the key differences from Zammad highlighted.

Last updated:

Zammad logo

About Zammad

Easy to use but powerful open-source support and ticketing system.

Open source · AGPL-3.0
Self-hostable
View detailsVisit website

Quick picks

I

Most platforms

Intercom

Available on Web, iOS, and Android

All alternatives

  1. 0
    1.

    Intercom

    Communication

    Customer service platform with live chat messenger, shared inbox, help center and the Fin AI agent.

    Subscription
    Web
    iOS
    Android

    Compared with Zammad

    • − Closed source (Zammad is open source)
    • − Not self-hostable (Zammad is)
    • − Paid (Zammad is free)
    DetailsWebsite
  2. 0
    2.

    Zendesk

    Ticketing

    Customer service platform with ticketing, live chat, help center and AI agents.

    Subscription
    Web
    iOS
    Android

    Compared with Zammad

    • − Closed source (Zammad is open source)
    • − Not self-hostable (Zammad is)
    • − Paid (Zammad is free)
    DetailsWebsite

Zammad vs. alternatives

ServiceOpen sourceSelf-hostedLicensePricingPlatformsRatingVotes
Zammad
Current
YesYesAGPL-3.0————
IntercomNoNoproprietarySubscriptionWeb / iOS / Android—0
ZendeskNoNoproprietarySubscriptionWeb / iOS / Android—0

FAQ

What is the best alternative to Zammad?

Community-recommended alternatives to Zammad include Intercom and Zendesk. Compare open source, self-hosting, pricing and platforms to choose.

Other Ticketing services

Services in the same category that haven't been suggested as Zammad alternatives yet. If one fits, add it as an alternative.

  • D
    Deskpro

    On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.

    Self-hostable
  • FH
    Full Help

    Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month.

    Self-hostable
  • J
    JIRA

    Professional and extensible issue tracker.

    Self-hostable
  • JH
    Jitbit Helpdesk

    Help desk software - simple but powerful.

    Self-hostable
  • S
    SupportPal

    Powerful help desk software - easy, fast and intuitive.

    Self-hostable
  • Bugsink logo
    Bugsink

    Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.

    Self-hostable

Know another Zammad alternative?

Once added, the community can vote and the best suggestions rise to the top.